Response to LGOIMA request 2023-109 31 May 2023

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Response to LGOIMA request 2023-109 31 May 2023 preview
  • Published Date Fri 11 Aug 2023
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Request for information: 

"I am requesting documentation about the real time information screens for when real time information is not displayed, but another message such as "real time information is unavailable, please visit this website, which we have unhelpfully spread over multiple lines, for todays timetable information". 

Ideally, if there is an API for these signs that would be wonderful. If there is code that is used to perform the update then that would be even better. If there is code available for the update to these signs for the recent disruption that would be amazing. 

If there is any limitations to these screens (such as frequency of updates) then that would be beneficial. 

I'm trying to understand why non real time timetables is not possible as eluded to by the councils chairs, Daran Ponter, lack of response to this question. It would be much more accessible than a sign that shows the website spread over multiple lines which requires mobile internet at the station." 

"An addition to my request. Can I also have documentation about the real time info signs used for the bus network. I note they say "SCHED" when real time info is unavailable which would be exactly what I am suggesting could happen for these train disruptions.

Potentially putting on your councillor hats for a moment. If it truely isn't possible currently, maybe some work could be done to make it possible, or atleast be able to explain succinctly to commuters why it is impossible (though I highly doubt it's impossibility, my guess is laziness)"

"Just noting that todays train "real time info" sign says SCHED so I have absolutely no idea why that was not possible to program it to show that earlier this week. Perhaps someone could help me understand why it wasn't done if it was possible? 

Just a reminder that the lgoima request was made yesterday and I haven't had any confirmation. I'm expecting a response "without undue delay, no later than" 31 may. I trust that the spirit of the lgoima will be upheld."

Updated August 11, 2023 at 3:25 PM